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East and North Hertfordshire NHS Trust Knowledge and Library Services: Accessibility Support

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Support available

Accessibility and Support

Our aim is to ensure that all members are able to take full advantage of the services and resources that the library has to offer.  Library users who would like to make use of additional services should first contact healthatwork.enh-tr@nhs.net who will make a referral and provide us with an initial assessment of your requirements.  We will then be able to put the necessary arrangements in place for you.

If you need any assistance when using the Library or it's resources, library staff will be able to help you by:  

  • Finding and retrieving books from the shelves for you
  • Copying and scanning texts if you are unable to use the self-service facilities
  • Extending the loan periods of your books
  • Making assistive software and equipment available 
  • Obtaining books in alternative formats
  • Copying on to coloured paper
  • Providing one to one training support on using any of our online resources