Books that are not available within our library collection can be obtained through the interlibrary loans service from a network of other NHS libraries and national collections.
Please make a request using the document request form
Please note, you must be a member of East and North Hertfordshire Knowledge and Library Services to use this service. If you are not currently a member, you will be contacted and asked to join. Most items will be sent to you free of charge. However, if we have to order an item from the British Library, there may be a charge.
You can place a hold to reserve a book via ELMS with the User ID and PIN printed on your library card. Provide as much information as possible e.g., author, title, ISBN, publication date, edition.
Please e-mail us to recommend any additions to our book stock.
Click on the logo to e-mail us 
Provide as much detail as possible.
Before requesting a journal article, please check whether it is available by searching on either LibKey.io or Browzine. If the journal article is not available via LibKey.io or Browzine you should complete the document request form below.
Complete the document request form
Provide as much information as possible e.g. author, title of article, journal title, year, volume, part, page numbers
Join the library
If you would like to become a library member, please fill in our self-registration form
New members will be asked to produce a staff ID or contract of employment. Students on placement will need to show their university ID badge.
Login to KnowledgeShare using your OpenAthens username and password to log your search request. Click on 'Evidence' at the top menu then click 'Request an evidence search'
Please provide as much information as possible e.g.
Please note - if you are a full-time student, we cannot search for you as your university will expect you to be able to demonstrate that you can search effectively for yourself. We can, however, provide you with some training on how to search evidence resources.
Membership of KnowledgeShare is restricted to NHS Staff and students eligible for an NHS OpenAthens account. If you do not have an account, you can self-register for NHS OpenAthens.
We offer training to all ENH staff and students on placement. Training sessions can be delivered either one to one or in small groups, virtually via Teams or onsite. Training sessions available include:
If you require any library training, please don’t hesitate to contact us by email to book a session: librarylister.enh-tr@nhs.net
If you have an enquiry or need assistance, please e-mail librarylister.enh-tr@nhs.net or call us on 01438 285520.