East and North Hertfordshire NHS Trust Knowledge and Library Services: Knowledge Mobilisation

Knowledge Mobilisation Framework (KMF) 

The NHS Knowledge Mobilisation Framework modules introduce eleven techniques to help plan, co-ordinate and implement knowledge mobilisation activities in your organisation.    You can access the e-learning by clicking on the title.  

Learning Before

At the beginning of a work activity and accepting that individuals and teams bring a body of knowledge to a task, Learning Before is about considering what you know, what you don’t know and identifying strategies to plug knowledge gaps to get a piece of work off to the best possible start. This might mean searching for written or explicit knowledge such as tools and guidance; or it could mean identifying and discussing with experts their insights and experiences or their tacit knowledge. Techniques presented in the framework can help an organisation or team to get started quickly and efficiently on a project or piece of work by giving them access to the learning and experiences of others who’ve undertaken the same work or something similar in the past. So this means they can avoid the pitfalls that have befallen others and they can benefit from the successes of others too – helping to get it right first time.

Learning After

Learning After is concerned with taking a pause to reflect on a work activity, and to capture, build – and ultimately share a knowledge base of a work area with those that would have an interest in it. That knowledge might be shared with immediate peers in different departments or organisations, or with successors.

Learning During

Learning During balances both Learning Before and Learning After activities: it is concerned with both new knowledge requirements as they emerge and packaging insight/experience to provide the foundation for the work that follows.

If you wish to include evidence of using this resource in your personal and professional development records, you can print a copy of your learning activity from your local Learning Management System or print a copy of the browse menu indicating your completed modules.  

Knowledge retention and transfer toolkit

A toolbox of knowledge transfer and retention activities developed by Health Education England Knowledge and Library Services.  

The toolkit can be used in different ways.  Here are a few steps you can follow:

1. Identify what you think are the key knowledge areas you are taking with you when you leave
2. Ask team/colleagues what they think they would like to know from you before you go – it may be different!
3. Agree with line manager the priorities to focus on
4. Agree with line manager reasonable actions for each priority.  These activities may include a combination from the toolbox
5. If possible, identify a key colleague to help and to facilitate your knowledge transfer activities
6. Capture output from the activities and store in a central area accessible to all the team

Click on this link to access the online toolbox.